Pick up your pen and paper. Crunch the numbers. How many patients have you lost this year? Keep in mind that your numbers will vary based on some variables like specialty, rate of deaths in your department or profession. Would an appointment confirmation service be a way of attracting new patients? Or possibly revamping the reception area. Instead of focusing on new patients, first, come up with novel ways to maintain the current patients. By managing and controlling the resources you have, you can make your current patients feel happy and appreciated.… Read more “Patient Retention: 5 Things You Can Do to Keep Your Existing Patients Happy”